ASK THE MECHANIC

Great staff

After getting my oil changed (at a different business) 2 days ago, the undercarriage plastic cover fell off on the highway. I hurriedly made it to this shop. When I got it - I spoke with the owner and let him know the issue I was having. He immediately got one of his guys to help me out and got my car back on the road. THANK YOU for your urgency and diligence to customer service. This was very much appreciated and did not go unnoticed. Much appreciated!!

Went for a oil change they are fast especially if you go early in the morning. Sometimes afternoons

Great, honest and reliable, fast automotive and oil change place. Highly recommended.

This is the place to go if you want someone to keep you in the loop of what is going on with your car. My car stopped when we were moving. We arrived to place after they were closed. We did not need to call them in the morning to get start working on the car. They were proactive and able to tell us what was wrong with the care before 11 am. We all know it is expensive to get parts for a car. They searched around for the cheapest offer for the part I needed. Everything was fixed and done by 3 pm. Now this is the type of service I want.

New to the area and didn't know any mechanics around. Had a check engine light where I had a good idea of what the issues was. The guys there nailed the diagnosis on the spot and gave an honest opinion to what was needed. Had issues with some faulty parts that were put in but then was told to come back at my convenience for them to take care of it. Dropped my Jeep off in the morning and got it back good as new at no charge. Every time I went in there it seemed like it was repeat customers each time, always a good sign for a mechanic. Recommend and will use them again!

Friendly and knowledgeable.

It's all good!

I'm an engineering student at UH. I came to this establishment for a potential senior project, which involves studying the workflow of the shop. The owner, Ali, granted access to scope out his shop in hopes to form a valid project. He was very informative when he spoke of his business model and field of automotive. I appreciated his time. After our visit, this is a shop I will bring my car to be serviced in the future.

Quoted almost 800 for a break job (breaks, calibers, and labor). After dropping my car off I got a call saying only my front brakes need work and noticed my oil needed changing and my air filter. Honest people are hard to find in this industry and they do it right. Saved me a bunch of money and told me about other issues that needed work. Even noticed I just bought the car and recomended I take it back to the dealership for them to fix it. Unfortunately, I bought from an independent seller but they took care of me. Will definitely be back

I just got some great work done. A+

Have been a customer for over 1st yrs. Have always had great service. Very friendly and helpful. Never had a problem with the service. Thank you Ali.

Wonderful service!!! Great atmosphere with A+ Customer Service. I'm a returning customer of 10yrs.

Great service at a low price, I highly recommend bringing your car here for any service.

The level of customer service skills from the general manager is beyond great. He is very knowledgeable and knows every information about automotive. I DEFINITELY RECCOMEND THIS MECHANIC SHOP!!!! Very inexpensive and they know what is wrong with your vehicle if there is something wrong with it and gauranteed correct service!!! VERY STATIFIED WITH THE SERVICE:))))

enjoyed dealing with ana they always advise me of any problems with my truck thanks marc harris

excellent service at good price- i was amazed they fixed the problem so efficiently and were very reasonable in their price-

I've been going to AnA Tire for the past 4 years now and have never been disappointed! As a college student in Houston, I know nothing about cars but AnA is very trustworthy and reliable. Not to mention they always had excellent customer service. They really know their stuff, and prices are excellent as well. I would highly highly recommend AnA Tire.

After two years of using this shop I still am impressed as ever. The staff caught an issue with my used car and saved me hundreds of dollars. I am so impressed with there lead tech. AAA Tire and Automotive is a great shop. I drive an older model vehicle, because I can not afford a new one, I have to keep it in top working condition. The knowledgeable staff was able to diagnose my car?s issues and repair it in a timely and affordable manner. The front office staff is very helpful and willing to go above and beyond to get the job done. This will be my shop of choice for all my automobile needs from now on. My Car and I thank you again.

I happened upon this business 4 years ago and have never looked back. This business prides itself in building customer relationships not just business. Ali has impeccable customer service and his staff are always professional. I never feel pressured to get service done that is not needed or not in my budget at the time. Ali always does his best to send me away safely in my car without worries. I trust him and I have sent all my friends and family to him to get the same trustworthy automotive service.

Had a tire issue that other places failed to deal with but AnA Tire & Automotive dealt with the issue very quickly and professionally. I'll be coming back to AnA Tire & Automotive for sure!

I am very impress with the Custom Services of Ana Tire Automotive service. I have been going there for 2 year to get oil changes and other work done to my cars. I like the fact that they take the time to explain what going on with your car so that you can understand been a women. And the good and fast timely services. Thanks You Angela R

Always give great customer service. Always willing to help the customer in any way and always very honest. They will go the extra mile tto help.

AnA is amazing the customer service is A++. They are the fastest and they have the cheapest prices in town. Once, my girlfriend went outside and her car wouldn't start we called up AnA and they sent a mechanic right over to try to fix the car at my Apt. close by. They were not able to fix it there, so they got a tow truck to bring it over to the shop and fixed the problem very quickly and was very inexpensive compared to a dealership or other shops. I have and will always recommend AnA to my friends and family.

Great fast and friendly service, definitely will be returning!

I started using AnA when I moved to the area about 2 years ago. My car wouldn't start one day and I called to see if I should get it towed there and they made a special trip to find out it was my starter. Very helpful! And i trust their opinion and judgement on auto care. Quick and good prices on oil changes. Would definitely recommend this place!

I got introduced to this business maybe a few months ago moving here from Louisiana. I had an little issue with my friend car & they help tell me exactly what was wrong. Usually automotive company's try to tell you so much is wrong to charge you a fortune but ANA Tire & Automotive told me exactly what was wrong & had great prices. The staff was super sweet & Mr. Ali was the sweetest:) thank you guys so much for your awesome service!

I have been going here for years. The service is impeccable. I would recommend this location to anyone

Great Customer Service!

I have been going to AnA for years. They always take care of my cars, and are very dependable. At any time I can call and get advice about my car before I even take it in. Thanks AnA for being dependable and affordable.

Very professional staff. Prices are reasonable and services are completed quickly and as promised. I highly recommend AnA for all your tire and service needs.

Ana Tire & Automotive definitely knows customer service! Whenever I have questions or need major work done on my car they they have been my 1st choice! This shop is very convenient and close to my apartment. I have gotten major work done on my car here and they took very good care of me. If you aren't familiar with cars and what parts go where, they will inform and educate you.

This has been my favorite Auto shop in Houston. I get great service from the owner and the mechanics. Since I moved to Houston in august 2012 this has been the only auto shop I went to. Definitely the best.!!

I've come here for all my service issues in the last three years for both my hondas. I've appreciated the customer service and efficiency and continue to come here for my car servicing. What kept me from giving 5 stars is that I once had a mysterious issue with my brakes and they couldn't figure it out. They told me everything was fine - another repairman showed me that the inner brake had worn down and thankfully was able to show me and replace it for me quickly. this was a minor issue however, so I've continue to rely on AnA for my servicing needs and am rarely disappointed!

My Family and I have been coming here for years. They are very well at keeping our maintenance on all of our cars up to date. We receive reminders of when it time for a Tune up, Oil Change and so on. I am so happy they are not from home and take care of you like your part of their family.

I have taken my car here every oil change. They have always been pleasant and the notify you of any issues if you have one. They provide great service and I will continue to bring my car here. Thanks for the awesome service.

This location provided Great service. They also have a Very friendly staff!

My experience with Ana Tire and Automotive was very convenient and fast. Not to mention the location of the shop was my number one priority. The price also wasn't too bad. I plan on doing business with them in the future very soon. Highly recommend them. xJonathan T. Jackson

I been a customer since 2009 and never had a complaint. Great customer service!!!

I've been coming here for years and they are always nice. They usually get you in and out pretty quickly.

I have been coming to AnA for a while now and always have a great experience thanks to the General Manager, Haider and their knowledgeable mechanics. They are quick, honest and fair. I would highly recommend them!

I have been going here for approx. 4 yrs. Staff is always pleasant, and they greet you as you enter. Service has been good, ready when they promised, only 1 problem in 4 yrs, and they promised to take care of it. I haven't had a chance to get back yet, so you know the problem is minor. Price is reasonable, facility is clean and comfortable for waiting. I intend to continue for many more years and I have and will continue to recommend them to my family and friends.

My experience with Ana Tire & Automotive was a pleasant one. I was prepared to leave my truck and come back later that day to pick it up. However, there was no wait. They started on my truck immediately. The location is perfect for college students in the area. The staff was courteous and the facility was clean. I highly recommend this place for all your car needs. I'll definitely be back for all future repairs!

One of the best auto experiences I have ever had! I got to know about AnA Tire & Automotive through my friend and it is as excellent as I have heard. They were really knowledgeable on the situation. Everything was fixed pretty fast and it wasn't overpriced or expensive. They are very customer-friendly at AnA Tire & Automotive. I am a satisfied customer of AnA Tire & Automotive.

ANA tire & automotive prices are affordable. Get things done efficiently & timely manner. Been here multiple times oil change, tires etc. Always satisfied. Convienent location

I had oil change several times here. It is pretty good!!

Amazing customer service! They are knowledgeable and make sure to take care of your car. They provide rides to pick you up or drop you off at locations when you do not have your car and they always returned it back to me clean. I wouldn't take my car anywhere else.

Always fast, friendly and good service.

I thought an inspection in Houston was a standard $40 but it was about $25 here ?. The guy at the front was quick, friendly, and attractive. I'd go back for sure!

I got water in my car in Houston's flood. I took the car to this shop only because they are across the street from my place and they recommended that I use my insurance. The communicated with my insurance company very smoothly and effectively, repaired my car, change the oil and car-washed the car inside and outside and gave it back to me a bit earlier than what they had predicted. So far I haven't had any problem. This was one of my best car-shop experiences.

Fair prices and great service. I highly recomend this place.

Great service!

Honest and efficient. Went in for a mystery problem with my electrical system; wasn't sure if my alternator was out or what. The techs discovered that corrosion was the issue and fixed it. They could have told me anything and I wouldn't have known the difference.

Love coming here for oil changes and inspections. The guys are always very nice and get the work done quickly. The waiting area is very clean and nice, but I've never waited more than 30 minutes for anything. Highly recommend

Location

Excellent customer service, the employee there didn't even have to bother with me, but he stayed and answered every question I had until I was satisfied.

very honest and helpful customer service. extremely secure with this company. they are very professional and helpful. i was able to drop my car off and management provided transportation for me to get to and from work. im very pleased with this company.

Great service! Affordable rates! Went here once for diagnostic on GM van. They fixed the problem timely and gave me steady updates. It's the little things that are the reason why I'll be bringing all 4 of our vehicles to AnA. Thanks again

I have been to many other shops for service and after being referred here I am never going anywhere else. First impressions are a huge deal when you leave your car with someone. I was greeted by the manager Heider who was handsome, well dressed and very professional. He answered all my questions and kept me updated on the repairs. I was referred because I wanted a second opinion about my car, and he actually ended up saving me from having to do repairs that I didn't need. I am so happy I listened to several of my friends who have been going to Heider for a long time. I have finally found a mechanic I can trust. Cheers!

This has been one of the best business interactions Ive had in Houston. The owner is kind and professional. I was referred here and have come several times and they habe gained my trust. great service overall.

Good, honest guys. I trust them.

Quick response and reasonable price. Good place to have state inspection.

It was great quick service, at a very low price. The customer service is excellent. I would definitely recommend this place!

Great customer service! Quick service! I would definitely recommend AnA Tire & Automotive to friends and family!

Walked in and was greeted with a smile from the staff!! They were helpful and figured out the problem fast! I was in and out quick and reasonably priced! Go to Zane he gives customer that extra attention!

Great place! Friendly employees and quick service! This will be my shop of choice for any of my car needs. Highly recommend!

Great shop. They took care of my baby really well. I purchased new tires and got an alignment for free. Everyone else wanted to charge me $100. I'm telling everyone to come here.

Highly recommend. Great prices and very friendly staff.

I live in Austin but had a break down in Houston while visiting and a friend referred me to AnA. They took care of the issue and gave me a warranty that would still be valid in Austin. I was very happy with the price, service and the professionalism of the man who helped me

The BEST shop I have ever dealt with! They are HONEST, have fast turn around, do it for a fair price, and are extremely respectful! They have treated me very well for routine maintenance and various problems with my Silverado. I am a loyal customer for life! Thank you AnA ?!

Nice staff. Clean shop. Work done quickly. Most importantly, honest service.

Granted, I did all of the prep work by making sure the front end was sound before taking it in for an alignment but the truck now drives like a brand new vehicle! It was delivered on time as promised.

Take your car here 1st. Can't put a price tag on integrity.

Such friendly staff and quick service! I was very impressed. Thank you!

Good service

Had a similar experience as other reviewers. Quick and friendly service, reasonable cost. It is nice to have this shop in the neighborhood.

Friendly, great service and good prices. Good to find a place close to home with personal service...

100% satisfied

I have been coming to AnA automotive for several years now and have not experience better or more trustworthy service anywhere else. Superb customer service - they always take the time to explain everything to me and have gone above and beyond to reduce costs when possible. They are prompt with getting issues taken care of and I have never once had an issue with any work they've done of my car. Once, they tried a fix on my car and insisted that I drive it around for a week before paying to make sure it was solid. You will not be in better hands anywhere else and I highly recommend this be your go to auto shop!

Amazing place, came in with no ac and they found the problem and fixed. They even had an uber take me home so I wouldn't be waiting there and another uber back to pick up my car very respectful and friendly recommend them ?%

These guys are awesome. Friendly staff and very knowledgeable.

Courteous and knowledgeable staff, in addition to reasonable prices. They are my go-to guys.

Nice folks, clean and comfortable waiting area, quick service. No hassle "BS" either. I asked for an inspection and oil change and got exactly that. They didn't bring me a list of alleged repairs needing fixing. I even witnessed a customer come in needing air in their tires and they aired up at no charge! Quality experience all the way around!

I have been coming to AnA Tire & Automotive since I moved to Houston 4 years ago and have NEVER been dissatisfied! Their technicians knowledge of automotive science is wonderful and they explain everything to you. There were a few times when they could have told me I needed something and made money, but instead they told the truth and have a loyal customer who has referred them many times. My partner used to go to the Toyota dealership, but will return to AnA. They caught things the dealership did not! I'd give them 10 stars if I could.

Great service. They really care.

Been going here for 6 years. Reasonable pricing, mechanics don't try to take advantage of your ignorance to cars

very good service, unbelievable !

Good service. Reasonable waiting time

Good quick inspection place.

Decent people

This place is a wonderful family owned auto shop! They do so much and offer such honest feedback on your vehicle and try to give the best prices possible. I am knew to Houston and am use to having a personal mechanic to have my car worked on so moving and having to find a new place to trust was hard and scary but so pleased with the work here and feel at ease with knowing where i can take my car! Thank you, AnA!

Fast and easy

I'm so thankful I found AnA! They always provide a detailed explantion of services and expected costs without any pressuring. Loyalty and professional service are awesome!!

fast, honest, friendly service. 4 year customer here. highly recommend!

Absolutely amazing experience! My car needed 60k mile service. I have never had a car more than two years (I always buy new), this was my first time ever needing this type of service. I didn?t know where to take my car. The dealership was not able to give me an appt for 2 weeks. A friend recommended A N A automotive. They were able to get my car in fast! It took only 3-4 hours to get all the work completed. The staff is so friendly and professional. They explained everything I needed and it was affordable! I have never been so happy with a mechanic shop. Definitely will return for all of my car repairs and will refer everyone I know! If I could give this place 20 stars I would!!

I?ve frequent this location for all my car needs, each time they do an excellent job and have been very fair when it comes to pricing. They?ve also been very honest about issues with my car where as other places just take my money and never fix the problem.

My mother and I have been taking our vehicles here for years very kind reasonably priced ppl here. They also get the work done in a very timely manner. I never have to worry about them ripping me off.

Awesome place

The staff are extremely friendly and the prices are outstanding!

I like their service.

They were amazing! We had a tire leak and were passing through Houston heading back to New Mexico. I was concerned about our situation. They fixed it for free! Are you kidding me, who does that. If I lived in Houston I would buy all my tires there. Thanks so much, you were an answer to prayer! Best tire place in Houston! People who care with integrity!

Very pleasant experience. Service was prompt and employees professional.

Fix flat in 10 min.

I wouldn't go to anywhere else in Houston.

Hey everyone. So this shop here is the most amazing. I have been going through a very tough time for a very long time and these people have given me a piece of mind every time I've walked through the door. I love the service,I love the work they do and I thank you all for everything. I will recommend everybody I see if needed. Y'all are the best!!

Tammy is very nice and friendly. She tries to find the parts with the lowest prices for you so you can get the lowest possible estimate but still get quality service.

Tammy at the front desk is absolutely amazing. She took my car in last minute. I?m getting ready to take a road trip & was in dyer need. This place is highly recommended.

Pretty solid place. I'm real picky on who fixes my cars so I gave them a chance and it's been 3 years strong, no issues.

The guys here saved my car, literally. I went a long time without changing my oil. My car started killing at low idle so I finally took it in. The guy who runs the shop is super professional and explains everything that needs to be done to the car in great detail. After two or three oil flushes, a fuel injection cleaning and other minor maintenance my car is running like the day I bought it. Amazing service and fair pricing all broken down before and after service. Shop is walking distance from me so I'll be coming here for service as long as I have this Camry. Dealership service without the long waits and BS.

great and friendly service thanks for making my experience purchasing new brakes relatively pain free! :)

The service is fast and the people there are nice.

Great work

Repaired my tire for a great price and everything was perfect. I asked if I should get new tires for about 100+ rah, and they were very honest and told me my tires were otherwise in great shape, and I only needed to patch one of them up due to a puncture.

AnA took care of my car for four years while I was completing my graduate studies at Rice University. I was always impressed with their level of service and dedication. They were even willing to continue advising me and to stand by their work after I moved away. Haider and Zeyn were always friendly and knowledgeable. I highly recommend them to anyone looking for reasonably priced car care near the Medical Center or University of Houston.

Great place very friendly and very thorough!

I've been going to AnA for over a year now for all of my car servicing. They go above and beyond in helping you find problems in your car and explaining what it means. They are very honest in their assessments and fair in their prices. One of the few good auto repair shops in Houston!

If i give more stars i would i absolutely love this place. Bring you car here they will take care of you.. Staff is very friendly and they have GREAT CUSTOMER SERVICE!!!!!!

Quick Repair service