Best Auto Repair, Houston

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RIGHT TO REPAIR

Working Hours
  • Mon 7:30AM - 6:00PM
    Tue 7:30AM - 6:00PM
  • Wed 7:30AM - 6:00PM
    Thu 7:30AM - 6:00PM
  • Fri 7:30AM - 6:00PM
    Sat 8:00AM - 4:00PM
  • Sun Closed

RIGHT TO REPAIR

Know your rights when it comes to vehicle repair and maintenance.

Click here to watch a brief video about your rights


Did you know?
  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality CARQUEST Auto Parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Q

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


A

Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts such as CARQUEST Auto Parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


Q

What do I have to do to keep my car or truck's warranty in effect?


A

Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


Q

My car is a leased vehicle. Am I responsible for maintenance?


A

Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


Q

What parts should be replaced and at what intervals should these services be performed?


A

Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


Q

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


A

The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


Q

How does the quality of aftermarket parts compare with original equipment parts?


A

Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Aftermarket parts supplied by CARQUEST meet or exceed manufacturers' specifications.


Q

If I do have a warranty-related problem with a dealership, what rights do I have?


A

If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.



What People Say About Us

  • reviewicon
    , 05/17/2022

    Went in to have my air conditioner on my car recharged after replacing the compressor they got me in really fast same day within an hour I was already leaving and the price was better than anybody else I could find not to mention the staff were professional knowledgeable and courteous will definitely see more of me

  • reviewicon
    , 02/25/2022

    Awesome staffing and love the service!!!

  • reviewicon
    , 02/07/2022

    Honest, no bs or upselling, reliable and warranties their work. I've used a lot of repair shops and AnA rocks.

  • reviewicon
    , 02/04/2022

    Great customer service.

  • reviewicon
    , 01/29/2022

    Stopped by this shop today in search of quick help with an emergency flat tire. The guys as well as the lady at the desk were all SUPER helpful and very patient and understanding. Will definitely make them my regulars for all my car needs from now on!

  • reviewicon
    , 01/26/2022

    Great service! Went in because my engine light came on. They diagnosed it quickly, luckily it wasn?t serious, and I had my car back the next day. Also had them top off my AC coolant. Well priced and quick repair! Definitely recommend.

Call us for service: 713-741-4555

ASE (Automotive Service Excellence)
BBB Accredited Business
ASA Member (Automotive Service Association)
Advance Auto Parts
  • Car Care Aware